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Replacing all Dashboard Filters

Required Permissions Level: Report and Dashboard Creator

If you've had a change to a group/queue name, or simply want to include multiple groups in all of the groups/queues being filtered to on your dashboard, you can do that in one quick move.

  1. 1

    Navigate to the dashboard you'd like to make changes to.
  2. 2

    Click the pencil icon to enter Edit mode.

    RDF.jpg

  3. 3

    Click Dashboard Settings.

    RDF(2).jpg

  4. 4

    Click Replace filters.

    RDF(3).jpg

  5. 5

    Click the filter highlighted in blue that you'd like to change.

    RDF(4)New.jpg

  6. 6

    Click the X on the right to remove any filter.

    RDF(5).jpg

  7. 7

    Click the checkbox to add any new filters you'd like.

    RDF(6) New.jpg

  8. 8

    Click Apply once you're done making changes.

    RDF(7).jpg

  9. 9

    Repeat the process for any other filters in blue you'd like to change.

    RDF(8).jpg

  10. 10

    Click Apply once you've made all changes to your filters.

    RFD(9).jpg

  11. 11

    Click Apply on the next page.

    RFD(10).jpg

  12. 12

    Click Save.

    RFD(11).jpg

Related Links:
Copying or Cloning a Dashboard

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