Updating your Real Time Dashboard Subscription Tier (Genesys Premium)

To increase the number of dashboards you can create for displaying Real Time data with Brightmetrics, you can easily adjust your Real Time dashboard tier in the Data Source Configuration panel:




Access to this feature is exclusive to account admins, so if you're missing the cloud icon on the left sidebar menu, it means you don't have admin privileges. In this case, please contact one of your account admins to make these changes for you. If you're unsure who your account admins are, feel free to email us at support@brightmetrics.com, and we'll provide you with a list of the relevant contacts.


Questions or feedback? Please email us at support@brightmetrics.com.

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