If you have a Brightmetrics login, and an incorrect password is entered repeatedly, you'll receive this error message: 

 "The login support@brightmetrics.com has been locked out due to too many failed login attempts."

The next step, in order to protect your data (in the event that someone else has been attempting to log into your account), will be for you to set a new password to unlock the account.

To do so, go to the Brightmetrics login page (https://webapp.brightmetrics.com/Login.aspx) and click the "Forgot your password" link to reset your password.

For additional information regarding resetting passwords, please check out this article:

How do I Reset my Brightmetrics Password?

Questions or feedback? Please email us at support@brightmetrics.com.