Re-Enabling a Disabled User

If there is a user on your account that has been disabled and you need to re-enable them so that they can log in, follow the steps below:

1. 1

   Choose Admin Tools on the left sidebar menu.

   

2. 2

   Choose Users on top.

3. 3

   Click the dropdown menu and choose Disabled to view currently disabled users.

4. 4

   Choose the checkmark to enable the user.

Once you complete those steps the user will appear in the active users list, which you can review by clicking the dropdown menu.

Questions or feedback? Please email us at support@brightmetrics.com.