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Brightmetrics Support
How Do I... ?
How Do I... ?
Take your Brightmetrics skills to the next level with advanced settings, power-user features, and guides on exporting, publishing, and real-time charts
Administrator Functions
Creating Custom Fields
Re-Enabling a Disabled User
Bulk User Importing
Reporting on Advanced Audit Logs
Optimizing your View of a Published Link/Wallboard
Creation and Access Management of Published Links
See all 8 articles
Dashboards
Copying or Cloning a Dashboard
Configure Visual Thresholds for Detail Reports
Excluding Agents From Real Time Charts
Real Time: See Cradle to Grave Directly from Agent Timeline Chart
Temporarily Reduce Information Displayed on a Busy Chart
Making Visual Comparisons by Offsetting Time
See all 8 articles
Reports
Search by Caller ID
Exporting Using Brightmetrics API
Agent Balanced Scorecard
Finding Inactive Users in Reports
Cradle to Grave: Team Activity Feature
Identifying Call Trends: Repeat Callers
See all 11 articles
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create fields, live dashboards, exporting