Reporting on Conference Bridge Data

You may need to report on or create a summary dashboard for your conference bridge data. This data set shows how many attendees were on the conference bridge, how long sessions lasted, what media type was used, and more.

Once enabled, you can view the data in three ways: summary dashboards, summary reports, and detail reports.

Reports

1. 1

   Choose Reports from the left sidebar.

2. 2

   Click the green + icon to create a new report.

3. 3

   Select Conference Bridge Sessions in the popup.

4. 4

   Click Next.

   

5. 5

   Select whether you want Summary data (call counts and totals) or Detail data (one row per record).

   

6. 6

   Build your report using the Dimensions and Values, adding those you'd like to see to the Rows, Columns, and Values.

7. 7

   Run the report. The Summary view shows counts and totals. If you want to see the underlying detail from a summary report, click the green + icon to the left of any row.

   

   

Dashboards

1. 1

   Click the pencil icon on the dashboard you want to add the chart to.

2. 2

   Click Add Chart.

3. 3

   Select the Conference Bridge data option and click Okay.

   

   

4. 4

   Continue building the chart by selecting the chart type, date range, and values.

If you have any questions, please reach out to the Brightmetrics Support team at support@brightmetrics.com.