Required Subscription: Mitel MiVC, MiCC, MiVB
Required Permission Level: Administrator
This article covers how to uninstall the Brightmetrics Agent, reasons you may want to do so, and where to find a list of agents currently in use.
Locating installed Brightmetrics Agents
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1
Navigate to the Data Sources icon in the Brightmetrics sidebar. -
2
Click the Agents tab at the top of the page.
Note
The Data Sources page can only be seen and accessed by Administrators.
Reasons for uninstalling a Brightmetrics Agent
- You have requested to discontinue your subscription to one of the Brightmetrics service modules.
- You want to move the agent to another location. If this is your goal, use the Reinstalling the Brightmetrics Agent article instead.
Uninstalling the Brightmetrics Agent
Important
Removing the agent will not cancel your subscription. Before uninstalling, notify Brightmetrics support and/or your value-added reseller (VAR) to ensure any subscriptions or modules you no longer want to use are canceled.
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1
Identify and access the server on which the agent is installed. -
2
Navigate to Add/Remove Programs in the Windows Control Panel and uninstall the Brightmetrics Agent from there.
Questions or feedback? Please email us at support@brightmetrics.com.
Related Links: Reinstalling the Brightmetrics Agent