Required Subscription: Core Subscription
Required Permission Level: Report & Dashboard Creator
If you are looking to find all of the times that a caller dialed into your queues, you can do that easily using the recommended template of " Customers with Multiple Interactions."
With this report template, you can simply plug in a date range and any CallerID and it will return all the times that CallerID called in during the specified time frame. (See screenshot and steps listed below.)
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