Common Questions and Requests
FAQs
- Copying a Chart on your Dashboard
- Exporting Large Reports: A Workaround for Bypassing the 5000 Line Limit in Excel or CSV Files
- Industry Standards and Best Practices
- What Does Locking a Filter Do?
- Understanding Realtime Agent Status - Agent Group Membership Vs Present in Agent Group Vs Queue Membership
- Presented Vs Answered Conversations