Customer Install Guides
- Brightmetrics Install Guide for RingCentral
- Adding Call Recorder Integration for Mitel (ShoreTel) Call Recorder
- Brightmetrics Install Guide for Genesys Cloud
- Brightmetrics Install Guide for MiCC
- Brightmetrics Install Guide for Mitel MiVC, Contact Center Analytics and Real Time
- Brightmetrics Install Guide for MiVB
- Enabling Detail Reporting in MiCC
- Genesys Cloud Manual Setup
- Setting up Brightmetrics through GenesysCloud AppFoundry
- Upgrading from Mitel ECC to MiCCB